Jem Scaffolding is a Plymouth-based contractor whose reviewers, including several tradespeople and homeowners, praise fast response to storm and chimney damage, professional and knowledgeable staff, including Dan, Darren and Martin, and being reliable when other companies fell through. Feedback, however, is notably mixed for a scaffolding firm: alongside the positive reports, other reviewers describe repeated failures to follow up on quote requests, unprofessional conduct including inconsiderate parking and shouting on site, and one long-running dispute in which scaffolding took eight weeks to remove and left unrepaired fixing-point damage to a wall. As a scaffolding contractor in Plymouth, Jem Scaffolding holds a 3.3-star average from 42 Google reviews.
Reviews
3.3 / 5 · 42 totalI must say that this company has acted in a very professional and efficient manner when dealing with an incident under unusual circumstances. They acted fairly, professionally and most efficiently. Excellent customer service.
Very professional company had no problems would highly recommend.
Asked them for a quote. Followed it up 5 times in two weeks and fobbed off every time. Complete waste off time. If they don’t want the work or are to busy for new business then just be honest instead of wasting every one’s time.
Jem scaffolding were amazing- they stepped in at short notice to provide scaffolding for our extension when we were let down by another company. Dan, Darren, Martin and their boys were professional, efficient and reliable. They kept in regular touch and adjusted the scaffold promptly when we needed to render the extension. We would recommend Jem Scaffolding to anyone- Thankyou Jem!
JEM scaffolding was finally removed after 8 weeks of chasing and they failed to repair the damage to the front elevation. Fixing points were left in fixed and marks on the wall where scaffolding abutted were not repaired. It has now been 7 months and they refuse to fix. Possibly the shabbiest job ever done.
Best Service in Plymouth, my Chimleys got damaged during the bad winds not so long ago and Jem arrived to help fix the problem. Quality Service and Professional Scaffolders deffo use again 💯💯💯
Fab company, quick response and stuck to original price that was quoted. Friendly bunch would definitely use them again.