Total Hire and Sales

Total Hire and Sales was originally founded as City Plant Hire Ltd in 1968. The company operates from multiple depots across the Midlands. It is a preferred supplier for many major building and construction businesses. Total Hire and Sales offers tool hire, plant hire, powered access, site accommodation, and lifting & handling.

Hiring equipment from Total Hire and Sales in Derby runs smoothly from the initial enquiry through to delivery, a process that various customers describe as stress-free and well organised. The counter staff and hire team receive consistent praise for their helpful attitude, with Ben, Callum, Lewis, Andy and Darren named individually for going out of their way to assist. Reviews regularly refer to fair and competitive pricing, noting that ringing round the area beforehand confirmed the branch offered good value. A rotavator ordered at the reception desk arrived as required, and specific needs such as equipment selection were handled with clear advice.

The delivery driver's courteous remark left a positive impression, adding to the sense that staff make an effort even when other local suppliers cannot help. Communication comes across as friendly and efficient, whether orders are placed in person or by telephone, and the overall experience has encouraged customers to return for future projects rather than look elsewhere. The expertise of the hire department and the welcoming atmosphere at the branch are points that come up often in feedback, with the smooth handling of orders and deliveries standing out as the most consistent theme across accounts.